bk8 Privacy Policy

Introduction and Scope

Welcome to the bk8 website. This Privacy Policy applies to the bk8bet.cam platform and serves as a record of our commitment to managing users' personal information responsibly. By accessing our site, registering, or using any of our services, you are considered to have accepted the terms of this policy.

As a responsible online gaming platform, bk8 treats the privacy of its users' information as a top priority. We believe that protecting personal data is not merely a legal obligation but the foundation of our relationship with our users. The core purpose of this policy is to inform you what information we collect, why we collect it, and how it is kept secure.

This Privacy Policy is an integral part of our Terms and Conditions. Reading the Terms and Conditions page is necessary to fully understand the rules governing use of the site.

What Information We Collect

When opening an account and using services at bk8, we may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Current address
• Mobile number and email address

2.2 Financial Information

• bKash, Nagad, Rocket or Upay mobile banking number
• Bank account details (where applicable)
• Deposit and withdrawal transaction history

2.3 Technical Information

• IP address and device type
• Browser type and version
• Duration of site use and page visit data
• Login and logout time and date

2.4 Gaming Activity Information

• Betting history and preferred games
• Bonus usage and wagering details
• VIP level progress information

How We Collect Information

bk8 collects user information through the following methods:

• Via registration form: Information you provide when creating an account is collected directly.
• During identity verification: Your ID details are collected as part of the KYC process.
• During transactions: Every deposit and withdrawal transaction is recorded automatically.
• Via cookies and automated methods: Technical information is collected automatically while you browse the site.
• Via customer support: Information you provide during live chat or email communication is stored.

How Your Information Is Used

bk8 uses collected information only for specific and legitimate purposes. The reasons your information may be used include:

4.1 Account Management and Security

Your information is used to verify your identity and keep your account secure. This is essential for preventing unauthorised access and fraud. It is also used to verify each login session and to detect suspicious activity.

4.2 Processing Financial Transactions

Financial information is used to complete and verify transactions through mobile banking services available in Bangladesh — bKash, Nagad, Rocket, Upay — and bank transfers.

4.3 Improving Our Services

By analysing user preferences and behaviour, we work to improve our platform. We continuously review service quality using game preferences, usage patterns and technical data.

4.4 Communication and Notifications

Your mobile number and email are used to keep you informed about important account notifications, transaction confirmations and promotional offers.

4.5 Responsible Gaming

bk8 takes responsible gaming seriously. Your gaming activity data is reviewed to identify unusual behaviour and to provide support where needed. Visit our dedicated page to learn more about our responsible gaming policy.

Data Storage and Security

bk8 uses industry-standard technology to protect your information. The key features of our security practices are described below:

5.1 Encryption Technology

All data transmitted on the site is encrypted using SSL (Secure Socket Layer) technology. This means no third party can read or alter the data during transmission.

5.2 Server Security

Our servers operate in a secure environment and undergo regular security audits. Multiple layers of firewalls and access controls are in place to prevent unauthorised access.

5.3 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary to meet applicable legal obligations thereafter. Data that no longer needs to be kept for legal or business reasons after account closure is securely deleted.

5.4 Staff Access Policy

Only specifically authorised staff have access to users' personal information. All staff are trained on privacy matters and must follow strict guidelines on how information may be used.

Sharing Information with Third Parties

bk8 does not sell your personal information for commercial purposes or provide it to advertising third parties under any circumstances. However, limited sharing may occur in the following situations:

• Payment processors: Necessary financial information is shared with bKash, Nagad, Rocket, Upay and relevant banks to complete transactions.
• Technology service providers: Partner companies that help operate the site's technical services have limited access only to information necessary for their function.
• Legal obligations: Information may be disclosed pursuant to a court order or a lawful request from a competent authority.
• Fraud prevention: It is our responsibility to report information to relevant authorities in cases of suspected fraud or money laundering.

Before any sharing of information with third parties, it is confirmed that the relevant party maintains equivalent privacy protection standards.

Cookies and Tracking Technologies

bk8 uses cookies on its website. Cookies are small data files stored on your device that help improve your browsing experience on the site.

7.1 Types of Cookies

• Essential cookies: Required for the core functionality of the site, such as maintaining your login session.
• Performance cookies: Collect usage statistics across various pages of the site, which help us improve our services.
• Functional cookies: Used to remember your preferences such as language or display settings.

7.2 Cookie Controls

You can disable cookies from your browser settings. However, disabling essential cookies may cause certain key features of the site, such as staying logged in, to not work properly.

Your Rights

As a user of bk8, you have the following rights:

• Right to access: You may request to see what information we hold about you.
• Right to correction: If any of your information is incorrect, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though information that must be retained for legal or contractual reasons is not covered by this right.
• Right to object to processing: In certain cases, you have the right to object to the processing of your information.
• Data portability: You may request to receive the information you have provided in a structured format.

To exercise these rights, please contact us through our customer support channels. We will review and respond to your request as promptly as possible.

Child Protection Policy

bk8 is an adults-only gaming platform. Our services are intended solely for persons aged 21 and above. We do not knowingly collect information from minors.

If we become aware that information from a minor has been collected by mistake, we will immediately take steps to delete that information and close the relevant account. Parents and guardians are advised to monitor their children's online activity.

Policy Changes

bk8 reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will notify users via their registered email or through a site notification.

The date of each revision will be noted at the top of this page. Continued use of the site after any changes will be taken as your agreement to the updated policy. It is therefore in your interest to review this page regularly.

To learn more about all policies and terms on our site, visit the About Us page, which contains details about bk8's values and operations.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our customer support team. bk8 offers 24/7 support via live chat and email in both Bengali and English.

Email address for data-related requests: [email protected]

For general enquiries, our FAQ page has quick answers to many common questions.