bk8's Commitment to Responsible Gaming
bk8 believes that betting is a form of entertainment — and that entertainment is only meaningful when it is enjoyed in a controlled and mindful way. On this page you will find all the tools and information you need to keep yourself safe.
Why Responsibility Matters
At bk8 we want every player to make their own decisions — within a set budget and with a clear head. Betting is never a substitute for income; it is simply a form of entertainment. These points are clearly stated in our Terms and Conditions, and all members are required to follow them.
With Bangladesh's growing digital gaming community in mind, bk8 has introduced a range of protective measures. From setting deposit limits to full self-exclusion — all these tools are easy to use and can be activated at any time through our 24/7 live chat.
If you ever feel that your interest in gaming is getting out of control, seek help without delay. Read our FAQ or contact our support team directly. Help from family and professional counsellors is also invaluable. We are always here for you.
To learn more about what information is stored and used on our platform, please see our Privacy Policy. Keeping your data safe is one of our responsibilities.
For players aged 21 and above only
The 21+ Age Requirement
To open an account at bk8 you must be at least 21 years old. Age is verified at registration using a national identity card or other valid ID. If any user creates an account with a false age, that account will be cancelled and the associated balance will be frozen.
Keeping minors away from gambling and betting is our ethical responsibility. If there is a minor in your home, keep your account details and password out of their reach.
Tools You Can Use to Protect Yourself
bk8 provides several tools to help you manage your gaming habits. They can be activated or changed at any time.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, any request to increase it will not take effect for 24 hours.
Session Time Limit
Decide in advance how long you will play in each session. When the set time is up, you will automatically receive a warning and be logged out.
Self-Exclusion
You can close your account for a fixed period (1 week to 5 years) or permanently. During this time you will not be able to log in or make deposits.
Bet Limit
Set an upper limit on the total amount you bet within a given period. This helps you protect yourself from taking on too much risk.
Cooling-Off Break
Put your account on a break for 1 to 30 days. Your account remains active during this time but you cannot place bets or make deposits.
Live Support
For any issues, contact bk8 via 24/7 live chat or email. Support is available in both Bengali and English.
Request to Temporarily Close Your Account
If you feel you need a break, fill in the form below and send it to our support team. Our team will process your request as quickly as possible.
- Account is locked quickly after the request is submitted
- No promotional emails are sent during the break
- Existing balance is kept safe
- Identity is verified before reactivation at the end of the period
Self-Exclusion Request
Or write to us directly on live chat — we are available 24/7.
Watch Out for These Signs
Problem gambling often starts gradually. If you notice any of the signs below in yourself or someone close to you, seek help without delay.
- You keep betting more to try to recover money you have lost
- You are hiding your betting from family or friends
- You are borrowing money or dipping into savings to bet
- You feel restless or irritable when you cannot bet
- You are spending less time on work, studies or family
- You repeatedly go over your set budget
- You want to stop betting but cannot
Where to Turn If You Need Help
You do not have to face this alone. Family, friends and professional support are all there for you.
bk8 Live Chat Support
Our support team is ready to talk in Bengali and English, 7 days a week, 24 hours a day. Chat with us directly about any problem or question.
Family and Trusted People
Talk to people you trust. An open conversation with someone close to you can often be the most effective step.
Professional Counsellors
Seek help from a mental health professional or addiction counsellor. This service is available through both government and private organisations in Bangladesh.
Write to us for support by email:
We will reply in Bengali or English as quickly as possible.
bk8's Commitment to Players
To maintain a responsible gaming environment, bk8 is committed to the following:
- Restricting betting access for each new member until their age has been verified
- Actively sending alerts when unusual betting patterns are detected
- Not offering any promotions or bonuses during a self-exclusion period
- Keeping responsible gaming tools free and easily accessible
- Keeping the support team trained to provide mental health support
- Completely blocking registration by minors